In order for you to be able to export a manageable amount of product to your website you will first need to make some preparation in Ascend. The following documentation will help you prepare your Ascend product database for export to PinnacleApp. It is important to export only the products you wish to sell online. Ascend eCommerce Documentation eCommerce FAQ's (.pdf) eCommerce...
View Page »PinnacleApp syncs with your Ascend Retail Management System via a file exported nightly by Ascend. This file is called the Ascend Data Transfer (ADT). This is then imported into PinnacleApp to keep your prices, stock levels and inventory list in sync. This file is exported via FTP each night. This file is then read by PinnacleApp and the information within is used to synchronise...
View Page »The ADT file currently includes: In-Store SKU Manufacturer Part No Brand Description Date Modified Regular Price Sale Price (Sale Wizard) Sale Start Date (Sale Wizard) Sale End Date (Sale Wizard) Reorder Level (off season taken into account) Maximum - On (off season taken into account) Quantity On Hand Balance On Hand Balance On Order Last Sold...
View Page »The ADT file is imported into PinnacleApp at around 02:00 - 04:00 each night. PinnacleApp looks at the file and compares it to the previous nights file and updates any changes. If a product has been added to the ADT via Ascend then it will be created within PinnacleApp. If a product has been updated then it will be updated within PinnacleApp. If a product has been removed from...
View Page »Syncing happens automatically. You do not need to follow any manual processes. After product are imported via the ADT PinnacleApp will check our product catalogue based upon GTIN or MPN. If a match is found the information will be added to the product, at a minimum this will include an image. Automatic Grouping Products in our product catalogue are grouped together according to a...
View Page »All the information imported from the ADT is read-only in PinnacleApp, this means should you wish to change it you need to make the changes in Ascend . How do I remove products from PinnacleApp? Remove the product from your ADT. To do this you need to un-checking the eCommerce box in Ascend. When a product is removed from the ADT, its removed from...
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